Gina Mastantuono
Summary
Gina Mastantuono is ServiceNow’s President and Chief Financial Officer, having joined the company as CFO in January 2020 and added the president title in January 2025. ([servicenow.com](https://www.servicenow.com/in/company/media/press-room/servicenow-announces-new-cfo.html?utm_source=openai))
Biography
Mastantuono joined ServiceNow from Ingram Micro, where she was chief financial officer. Earlier in her career, she served as international CFO at Revlon, held leadership roles at IAC, and began her professional career at Ernst & Young. She earned degrees in accounting and business administration from the State University of New York at Albany. ([servicenow.com](https://www.servicenow.com/in/company/media/press-room/servicenow-announces-new-cfo.html?utm_source=openai)) At ServiceNow, she oversees finance as well as corporate strategy and development. The company says her responsibilities include financial planning and analysis, accounting, tax, treasury, investor relations, procurement, real estate, and mergers and acquisitions. In 2025, she became president while continuing as CFO and helped lead the company’s acquisitions of Moveworks and Armis. ([servicenow.com](https://www.servicenow.com/company/leadership/gina-mastantuono.html?utm_source=openai))
Notable achievements
- Joined ServiceNow as CFO in January 2020 after serving as CFO of Ingram Micro. ([servicenow.com](https://www.servicenow.com/in/company/media/press-room/servicenow-announces-new-cfo.html?utm_source=openai))
- Was promoted to President and CFO in January 2025, adding responsibility for corporate strategy and development. ([servicenow.com](https://www.servicenow.com/company/leadership/gina-mastantuono.html?utm_source=openai))
- Helped oversee ServiceNow’s financial scaling as the company surpassed $10 billion in annual revenue and strengthened its position among large public software companies. ([servicenow.com](https://www.servicenow.com/company/leadership/gina-mastantuono.html?utm_source=openai))
- Helped lead the 2025 Moveworks acquisition, announced at approximately $2.85 billion and described as ServiceNow’s largest acquisition at the time. ([theprint.in](https://theprint.in/tech/servicenow-adds-ai-muscle-with-record-2-9-billion-moveworks-deal/2542397/?utm_source=openai))
- Helped lead the company’s 2025 acquisition of cybersecurity company Armis, announced at approximately $7.75 billion. ([marketscreener.com](https://www.marketscreener.com/news/servicenow-to-buy-cybersecurity-startup-armis-for-7-75-billion-ce7d50d3df8df625?utm_source=openai))
Problem areas / controversies
- The Moveworks and Armis transactions increased ServiceNow’s acquisition and integration burden, with investors expressing concern about spending levels and the effect on margins and cash flow. ([theinformation.com](https://www.theinformation.com/briefings/servicenow-stock-craters-armis-acquisition-creates-profit-headwinds?utm_source=openai))
- Reuters reported that the Armis deal was expected to create near-term pressure on ServiceNow’s free-cash-flow and operating margins, making financial execution an important test for Mastantuono’s expanded role. ([finance.yahoo.com](https://finance.yahoo.com/news/servicenow-flags-middle-east-deal-delays-shares-crash-225811213.html?utm_source=openai))
- Mastantuono’s promotion to president places finance and corporate development under one executive, which can improve coordination but also concentrates responsibility for both financial discipline and acquisition strategy. ([servicenow.com](https://www.servicenow.com/company/leadership/gina-mastantuono.html?utm_source=openai))
- There is limited evidence of major personal controversy or regulatory misconduct involving Mastantuono in the public filings and reputable coverage reviewed; the main public criticisms concern ServiceNow’s strategic spending and execution risks rather than her personal conduct. ([sec.gov](https://www.sec.gov/Archives/edgar/data/1373715/000137371525000110/now2025proxycourtesycopy.pdf?utm_source=openai))